Refund Policy
Last updated: 11 October 2026
30-day money-back guarantee
If you're not satisfied with Pulse, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or contact us using the form on our home page and we'll help.
Free trial and cancelling
Every plan starts with a 14-day free trial. Cancel before it ends and you won't be charged. You can cancel at any time from "Manage billing" in your dashboard; access continues until the end of the period you've paid for.
See also Paddle's Refund Policy.